Frequently Asked Questions
Everything you need to know about bringing Bergo Designs into your home.
What is the standard shipping timeframe for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture items or white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, Bergo Designs ships within North America. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a one-year limited warranty covering manufacturing defects. Specific decor items may vary based on the artisan manufacturer.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.